- NELCO Customer Service Survey - Thank you for being part of the NELCO family. We've built this page so we can learn more about your wants and needs. Your input is highly valued and we cannot thank you enough for letting us know.
On a scale of 1-10, please select the answer that best fits each question from the menu below the question.
1.) How do you rate the overall satisfaction with your PEO, NELCO?
1 Bad 2 3 4 5 OK 6 7 8 9 10 Great
2.) Is NELCO your first PEO?
yes no
3.) What other PEO's did you consider?
4.) What was it about NELCO, that stood out above the other PEO's?
5.) What is the most important quality that you look for in a PEO?
6.) What type of business do you do?
7.) How long have you been a NELCO Client?
Less than 1 yr 1-2 yrs 2-4 yrs 4-5 yrs 5-10 yrs 10 + yrs
8.) Who is the NELCO Representative that you would like to submit a review on?
9.) How satisfied are you with the current customer service you received from the above NELCO representative?
1 - Dissatisfied 2 3 4 5 6 7 8 9 10 - Very Satisfied
10.) What do you think that your NELCO contact strongest quality is?
11.) On average, when you leave a voicemail, how timely is your call returned?
Within 1 Hour 2-3 Hr 3-4 Hr 4-5 Hr 5-8 Hr 1 Day 2 Days/more
12.) Are there any other comments that you would like to make about the customer service you received?
Contact Information:
Company:
First Name:
Last Name:
Email:
Street:
City:		State:
Zip:
Additional Comments: